May 5, 2020 Update: Reopening Next Week

May 5, 2020 Update: Reopening Next Week

Snow Sport & Spine Re-opening

Dear Snow Sport and Spine community,

We are excited to begin the re-opening of our office. Over the next week we will be implementing new procedures for your safety. We have ordered masks, gloves, sanitizer, and disinfectant and are awaiting their arrival.

We will be modifying our schedule as our daughter Amelia will be schooling from home and we need to limit movement in the office. Our first plan is to have Trevor work on Monday and Wednesday and Katie will work on Tuesday and Thursday. Kristin will then be in the office on Fridays to do billing and all tasks she can't do from home. This is our first stage of opening and we hope to get Kristin and Sara back in the office on a more normal schedule as well as Felicia starting to see patients as soon as we feel it is safe to do so.

With the changes in our schedule we may need to change appointments that are already on the books. Kristin will be reaching out to schedule patients this week. Trevor and Katie will be in touch with patients who the CDC deems high risk to continue to offer Telehealth visits to keep everyone safe and healthy. Below are some new procedures we will be utilizing for everyone's safety.

 

  1. We will continue our no penalty reschedule and cancellation policy. If you are not feeling well please call us and stay home. If you have been sick please wait fourteen days before scheduling your appointment.
  2. When you arrive at the office please park right in front of the door. When it is safe to come inside you will see a "Green flag" in the window of the door. If you do not see it there please wait in the car. This means we are not ready for you yet.
  3. Please wear a mask while in our office. We will have disposable surgical masks if you need one. We will be wearing one too.
  4. Please wash your hands when you enter and before you exit. Head straight to the kitchen and we will have the sink ready.
  5. Skip the waiting room after you have your mask on and have washed your hands. Head straight to Trevor or Katie's treatment room.
  6. We will do a temperature check. This will be on your forehead and will be hands free.
  7. For all hands-on care we will wear gloves.
  8. IF for any reason Trevor or Katie feel that it is not safe to begin treatment, we will reschedule your visit. (i.e. you have a fever, cough or any other signs of illness)

For those who do not want to come in for visits we will still be offering Telehealth visits. We may use telehealth visits in conjunction with in clinic visits as a way to deal with our reduced schedules. For example, some patients who are normally seen two times per month in the clinic may be seen once in the clinic and once over telehealth.

 

 

 

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