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Are you a personable, superbly organized, creative leader who is looking to work with a caring, hardworking team? We are a small specialty physical therapy clinic that is looking for an experienced office manager to join our team. Are you a dynamic professional who can support our clinician owners with operations of a medical practice and help us implement new growth projects? We need your help tuning and implementing our grand ideas as well as further developing our presence in our community and online. You will assist us with research and design of future service lines, and the planning of new partnerships. On a day to day basis you would supervise and assist our receptionists and facilitate positive patient experiences. This role requires creativity, collaboration, patience, and someone who can look at both the small and big pictures.

We imagine this as a 30-40 hours per week, 4-5 days per week schedule with flexibility. Please email your cover letter and resume to katiesnowsportandspine [dot] com with "Office Manager" in the subject line.

Job Summary
The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.?
Job Scope
The Office Manager reports to the company owners and is responsible for providing office management services to Snow Sport and Spine. This includes maintaining office services and efficiency, interacting with clients, supervising office staff and maintaining office records.

Principle Duties/Responsibilities

• Provide all administrative support as requested by owners and other clinical staff.
• Answer phones and take accurate messages.
• Schedule patients according to guidelines or directions from clinical staff.
• Send out forms and letters related to upcoming appointments.
• Check patients in and out.
• Process patient payments and provide receipts as requested.
• Send out bills, statements and patient insurance forms.
• Enter patient data into on-line patient chart.
• Scan and upload all documents related to a patient.
• Process worker's compensation and automobile accident claim forms and PT notes as necessary.
• Communicate with insurance companies of patient or company as needed.
• Research and Implement plans for business growth, including new revenue streams.
• To promote and market Snow Sport and Spine, including website, social media and events.
• Ensure protection and security of files and records.
• Define procedures for record retention. Transfer and dispose of records according to schedules and policies.
• Maintain confidentiality of patients and adhere to HIPAA guidelines.
• Establish and maintain excellent interactions with patients and family members.
• Participate in quality assurance activities and problem solving to improve practice as requested
• Design and implement office policies, procedures and forms as needed.
• Maintain professionalism, confidentiality and security at all times.
• Training/Managing office staff.
• Maintains office equipment.

Other Duties/Responsibilities

• Develop and attend business wide training programs such as safety training, human resource training, etc.
• Facilitate staff meetings as necessary.
• Maintain neatness/cleanliness of common areas during business hours as needed.
• Maintain a pleasant and professional work environment.
• Support and articulate the Company mission statement.
• Adhere to all office and company policies and procedures.
• Perform other related duties as requested and required.

Skills/Knowledge/Qualifications

• Minimum of 2 years experience as an Office Manager (Medical Office Preferred).
• Analytical, problem solving and decision making skills.
• Excellent interpersonal and team building skills.
• Demonstrates excellent customer service.
• Ability to multi-task in a fast-paced environment.
• Strong organizational skills with attention to detail.
• Professional oral and written communication skills.
• Knowledge of human resource management and supervision.
• Excellent computer skills including knowledge of Windows and Microsoft Office programs.