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Job Summary

The Front Desk Receptionist will be responsible for answering the phones, greeting clients, accepting payments and booking future appointments for clients. This person also inputs billing, provides project support and files as needed. This person must effectively and professionally interact with clients, clinicians and office staff and maintain a positive relationship with customers.

Principle Duties/Responsibilities

•Provide administrative support as requested by owners and other clinical staff.
•Answer phones and take accurate messages.
•Schedule patients according to guidelines or directions from clinical staff.
•Greet patients and check them in and out.
•Send out forms and letters related to upcoming appointments.
•Process patient payments and provide receipts as requested.
•Process patient payments and provide receipts as requested.
•Send out bills, statements, and patient insurance forms.
•Enter patient data into on-line patient chart.
•Scan and upload all documents related to a patient.
•Process worker's compensation and automobile accident claim forms and PT notes as necessary.
•Ensure protection and security of files and records.
•Maintain confidentiality of patients and adhere to HIPAA guidelines.
•Implement and maintain compliance policies/procedures for HIPPA & OSHA
•Establish and maintain excellent interactions with patients and family members.
•Maintain professionalism, confidentiality and security at all times.

•Maintain office equipment.

•Assist and provide administrative support to Practice Manager in project work.

Assigned Working Hours

25 - 27 hours weekly. To be determined based on clinic and administration need.

To Apply: Send your Resume and a Cover Letter stating why you are the ideal candidate for our Practice Manager position to Allie Heidorn at alliesnowsportandspine [dot] com